Shipping policy
Shipping Policy
Thank you for shopping with us! We’re excited to get your order to you as quickly as possible.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you’ll receive a confirmation email with tracking details.
Shipping Times
Estimated delivery times vary depending on your location:
- Canada & USA: 5–10 business days
- International: 7–15 business days
Please note that shipping times are estimates and may vary due to factors outside of our control (such as customs delays or carrier issues).
Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions—keep an eye out!
Tracking Your Order
Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way
Customs, Duties & Taxes
For international orders, customs fees, duties, or taxes may apply. These charges are the responsibility of the customer and are not included in our shipping rates.
Delays & Lost Packages
While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers.
If your package appears lost or hasn’t arrived within a reasonable time, please contact us and we’ll do our best to help.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.